Return

  1. 30-Day Money Back Guarantee
  2. How To Process A Return
  3. Exchanges
  4. Australian Returns Form
  5. International Returns Form

1. 30-Day Money Back Guarantee

Our 30-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with an exchange or full refund.

If for any reason you are not completely satisfied with any product supplied by The Great Beyond, please return it to us in original condition within 30 days of receipt and we will replace it or refund your purchase price using the original payment method.

2. How To Process A Return

International and Australian Orders

  • Australian orders please fill out returns form here.
  • International orders please fill out returns form here.
  • Refunds will be issued in the same payment form as tendered at the time of purchase.
  • You will be notified when The Great Beyond receives the return and when your refund has been processed.
  • Return shipping costs are not paid by The Great Beyond.
  • Import & Duties costs are not refunded.

3. Exchanges

Please contact us here for exchanges to see if we have the products available for your exchange.

4. Australian Returns Form

 

Please fill out the form below & we will confirm the return within 24 hours.

Your Name (required)

Your Email (required)

Order Number (required)

Reason For Return (required)

Subject

Your Message

captcha

5. International Returns Form

Please fill out the form below & we will confirm the return within 24 hours.

Your Name (required)

Your Email (required)

Country (required)

Order Number (required)

Reason For Return (required)

Subject

Your Message

captcha