Shipping

  1. Australia
  2. International
  3. How do I track my order?
  4. Do you offer express post internationally?
  5. Free International Shipping Country List
  6. International Express Shipping Country List
  7. I didn’t receive a printed receipt with my parcel

1. Australia

The Great Beyond offers FREE Express shipping on all Australian orders with no minimum order sizes and no exceptions.

Just because shipping is free doesn’t mean it should take a long time. We understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from The Great Beyond in Australia, you can expect to receive your order within 3 business days.

2. International

We offer FREE International Shipping* on all orders! Check the country list here.

We also do offer Express Shipping via DHL please check our International Express list below.

Express Shipping Pricing

UK & US  
1 -2 items $15 USD
3 – 5 items $20 USD
6 – 8 items $25 USD
9 + items $30 USD

Canda 
1 -2 items $40 USD
3 – 5 items $45 USD
6 – 8 items $50 USD
9 + items $55 USD

New Zealand
1 -2 items $15 AUD
3 – 5 items $20 AUD
6 – 8 items $25 AUD
9 + items $30 AUD

Everywhere Else
1 -2 items $20 AUD
3 – 5 items $25 AUD
6 – 8 items $30 AUD
9 + items $35 AUD

*International delivery time may vary depending on your local postal service.

 

3. How do I track my order?

Australian Orders

All Australian Orders are sent express Australian Post. An email with a AusPost tracking ID will be sent to you which you can trace via http://auspost.com.au/track

International Orders

Free Shipping

The Great Beyond offers tracking for International Orders. You will receive a confirmation email with a tracking ID after confirmation of your order. Please allow 3 -4 Business days after order placement for tracking to be sent to you.*

You can track your package via Track It Online here. Simply enter your tracking ID we send to you and see every movement of your parcel.

*Effective 30th of June 2016

Express Shipping

DHL will notify you via email of the status of your delivery. You can track your item with your tracking ID here.

4. Do you offer express post internationally?

Yes we do! The fee for your destination will be displayed at check-out, please be advised we do not cover import customs duty for any of our international destinations. Please check the countries list here, arrival time varies 2-3 days depending on country.

5. Free International Shipping Country List

FREE International Shipping Countries

  • Austria
  • Belgium
  • China
  • Denmark
  • Fiji
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong China
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea, South
  • Malaysia
  • Malta
  • Netherlands
  • New Caledonia
  • New Zealand
  • Norway
  • Papua New Guinea
  • Philippines
  • Poland
  • Russia
  • Singapore
  • Solomon Islands
  • South Africa
  • Spain
  • Sri Lanka
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Kingdom
  • USA
  • Vietnam

Exclusions

  • Canada

New Zealand: 6-14 business days*

Asia/Pacific: 6-18 business days*

USA/Canada/Middle East: 10-20 business days*

UK/Europe/Rest of World:12-24 business days*

*These are estimates only, please rely on the tracking of your garment for arrival date estimation. We do not cover import & duty costs.

6. International Express Shipping Country List

Express Shipping via DHL Countries

  • Austria
  • Belgium
  • China
  • Canda^
  • Denmark
  • Fiji
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong China
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea, South
  • Malaysia
  • Malta
  • Netherlands
  • New Caledonia
  • New Zealand
  • Norway
  • Papua New Guinea
  • Philippines
  • Poland
  • Singapore
  • Solomon Islands
  • South Africa
  • Spain
  • Sri Lanka
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Kingdom
  • USA
  • Vietnam

New Zealand: 2 business days*

Asia/Pacific: 2-3 business days*

USA/Canada/Middle East: 2-3 business days*

UK/Europe/Rest of World: 2-3 business days*

7. I didn’t receive a printed receipt with my parcel

We believe in reducing our environmental foot print as much as possible. That is why all our receipts are kept digital, to check the status of your order simply click Account on the top right hand corner. Then click your recent order ID, your tracking number and website to track it from should be listed under Order Updates.